At bloom’n loco, our secret shopper had an outstanding experience. The shop itself is very inviting, with gentle music playing and wonderful aromas swirling, making the shop appealing to anyone who visits. The product range is fantastic, especially in a small town. The variety means there’s something for everyone. The wonderful sales assistant – Gaylene – deserves a special mention, she was knowledgeable about the product range and went above and beyond to find a product that suited our secret shopper, making her feel like a valued customer while she was browsing.